Form E2

1. These procedures apply to all disputes that arise within the scope of the Council except disputes in respect of those matters that:
   1. are regulated by uniform rules, norms and standards that apply across the Public Service;
   2. apply to terms and conditions of service that apply to two or more sectors.
   3. fall within the jurisdiction of the PSCBC;
   4. are not capable of being determined by the Council as the employer or employers in the Council do not have the requisite authority to resolve the dispute; or
   5. are not contemplated in clauses 3 – 7, 19 & 20 )
2. Despite the provisions of clauses 1.1.1 to 1.1.4, the Council must deal with all individual rights disputes, in the first instance.
3. A dispute of right declared in terms of a collective agreement concluded in the PSCBC may be referred to the ELRC, if the employer is the same as the employer in the ELRC.
4. Panellists, in the ELRC, arbitrating disputes referred to in clause 1.3 are bound by the jurisprudence, in as far as such jurisprudence binds panellists of the PSCBC itself.

If there is a jurisdictional dispute between two or more bargaining councils in the Public Service, including the PSCBC, any party to the dispute may refer the dispute to the CCMA

1. A party who may refer a dispute of mutual interest to the General Secretary for conciliation in terms of Council's Constitution or these procedures, may do so by completing the ELRC Form E1 and filing it with the Council:
   1. in case of a referral in terms of clause 1.10 in this constitution: Negotiation and Consultation Procedures (Part B) or clause 4 of these procedures, within 6 months from the date on which any party referred a dispute in terms of clause 3.1;
   2. in case of a referral in terms of clause 5.1 of these procedures, within 6 months from the date upon which the employer has implemented unilaterally the change to terms and conditions of employment, or that it has come to the notice of the employee party that the employer intended to implement such change unilaterally (whichever is the later).
2. The provisions of Part 5 of these procedures apply to the conciliation to be conducted in terms of this clause 3.
3. If the dispute is not settled on the first date of the conciliation, the panellist must try to get agreement on:
   1. further conciliation meetings to settle the dispute within the 30 day conciliation period or thereafter;
   2. the referral of the dispute to voluntary arbitration; or
   3. which panellist is to be appointed to arbitrate the dispute, if the dispute must be referred to arbitration.
4. If no settlement is reached and if no Collective Agreement covering the issues listed here exists, the panellist must try to facilitate agreement on:
   1. rules about the conduct of a strike or lockout, if applicable; and
   2. picketing rules, if applicable.
5. If the dispute is about a refusal to bargain or consult, a party to the dispute may request the panellist to issue an advisory award and:
   1. the panellist must issue the advisory award within 14 days of the request; and
   2. no party may give notice in terms of section 64(1) of the Act before this award is given, provided the award is given within the period provided in clause 3.5.1.
6. If the dispute is not settled, the parties to the dispute may exercise their rights in terms of the Act.
7. After the conclusion of the conciliation the Council will usually not process the dispute any further, unless at the written request of a party for further conciliation or for an advisory arbitration award by the Council.
8. If a party has made a written request for an advisory arbitration award, the procedures in clause 17 apply in respect of the arbitration hearing.

1. Application of this clause:
   1. In this clause a dispute means any dispute of mutual interest, other than one contemplated in clauses 1 and 5 of this constitution: Negotiation and Consultation Procedures (Part B), between the employer or employers and a non-party to the Council, which concerns a matter of mutual interest contemplated in section 134 of the Act.
   2. If there is a dispute about whether or not a matter is a matter contemplated in section 134 of the Act the dispute must be referred to arbitration in terms of clause 17.
   3. Disputes involving the employer or employers on one side and parties and non-parties to the Council on the other may be consolidated in terms of clause 48, provided that all parties to the relevant disputes agree thereto.
2. Negotiations
   1. Any non-party to the Council may make a proposal in writing on a mutual interest issue to the employer.
   2. The employer may make a proposal in writing on a mutual interest issue to a non-party.
   3. The parties may negotiate with each other about such proposal.
   4. If the parties do not conclude a Collective Agreement within 30 days of the date on which the proposal has been made in terms of this clause 4.2, any party may declare a dispute by referring a dispute to the Council in terms of these procedures.

1. Notwithstanding the other provisions of these procedures or this Constitution, any employee party to a dispute regarding an alleged unilateral change to terms and conditions of employment may refer such dispute to the General Secretary in terms of clause 3.
2. Regarding such a dispute the employee party may on ELRC Form E1 require of the employer, for the 30-day conciliation period:
   1. not to implement unilaterally the change to terms and conditions of employment; or
   2. if the employer has already implemented the change unilaterally, to restore the terms and conditions of employment that applied before the change; and
   3. the employer must comply with this requirement.
3. The employer must comply with a requirement in terms of subsection (4) within 48 hours of service of the referral on the employer.
4. If the employer fails to comply with it, the employee party may refer the matter for arbitration, and the procedures contained in clause 17 shall apply with the changes required by the context.

1. Every employee has the right to strike and every employer has recourse to lock-out if:
   1. the issue in dispute has been referred to the General Secretary and remains unresolved;
   2. the Council has issued ELRC Form E3 stating that the dispute remains unresolved;
   3. or a period of 30 days has lapsed after the referral was received by the Council. (The period of 30 days may be extended by agreement;
   4. seven days notice of the commencement of the strike or lock-out has been given to the employer or the Trade Unions, as the case may be, and the Council.
2. Parties shall comply with codes of practice as provided for by the Act or as contained in any Collective Agreement of the Council.
3. The employer must keep a record of the prescribed details of any strike lockout or protest action involving employees. The employer must submit those records by completing LRA Form 9.2 and submitting it to the Registrar of Labour Relations.

1. In this clause, a dispute means any dispute other than a mutual interest dispute that a party must or may elect to refer to the General Secretary in terms of a statute or in terms of this collective agreement for:
   1. conciliation;
   2. arbitration;
   3. conciliation-arbitration; or
   4. expedited joint conciliation and arbitration;
   5. inquiry by arbitration.
2. Any party to a dispute may elect to refer such dispute:
   1. to Council for arbitration, in addition to Council conciliation that is already provided for in terms of the Act, if the dispute concerns:
   1. a dismissal that is alleged to be automati¬cally unfair;
   2. a dismissal based on the employer’s operational requirements as contemplated in Sections 189 and 189A of the Act;
3. for a compliance order in terms of clause 69 regarding:
   1. to Council for arbitration, in addition to Council conciliation that is already provided for in terms of the Act, if the dispute concerns:
   1. any dispute concerning a contract of employment, irrespective whether a basic condition of employment set in the BCEA constitutes a term of that contract; or
   2. any dispute regarding the alleged non-compliance with a provision of the BCEA, subject to clause 7.5.
4. A dispute with regard to promotions insofar as it affects the right of educators to a fair labour practice, any party to such dispute may refer it to the General Secretary for conciliation-arbitration:
   1. When the Head of Department of the Department of Education has made a decision with regard to such promotions.
   2. The General Secretary must set down the dispute for Arbitration within 30 days of it being referred to the Council and may utilise the expedited process referred to in clause 20 hereinafter.
   3. The conciliation-arbitration process must be completed within a maximum of three hearings, any further hearings shall be at the cost of the parties.
5. If a dispute had already been referred for conciliation, arbitration, or conciliation-arbitration to another forum with jurisdiction to conduct such process(es), it cannot thereafter be referred to the General Secretary for the same process(es) unless that forum refers the dispute to the General Secretary.
6. If a dispute had already been referred for conciliation, arbitration, or conciliation-arbitration, to another forum which has no jurisdiction to conduct such process(es), it can thereafter be referred to the General Secretary for the same process(es) provided that the dispute is withdrawn from that forum or that forum has determined that it has no jurisdiction.
7. If any party to a dispute regarding the alleged non-compliance with a provision of the BCEA had already referred a complaint in that regard to the Department of Labour or any of its labour inspectors, it cannot thereafter be referred to the General Secretary in terms of these procedures.

1. A party may not refer a dismissal dispute, where the dismissal has been appealed against unless:
   1. The appeal had not been concluded by the employer within 45 days; and
   2. The employer had been served with 7 days written notice to remedy the default.

1. A party may refer a dispute to the General Secretary:
1. In the case of a dismissal dispute
   1. Within 30 days of the date of dismissal, or if it is a later date, within 30 days of the employer making a final decision to dismiss or uphold the dismissal; or
2. In the case of a dismissal dispute
   1. Within 90 days of the date of the act or omission which allegedly constitutes the unfair labour practice, or if it is a later date, within 90 days of the date on which the employee became aware of the act or omission.
3. In the case of promotions, within 30 days from the date on which the employee became aware of the employer’s final decision not to promote the employee.

On good cause shown, the General Secretary may permit a party to refer a dispute after the relevant time limits in clause 9 have expired.

1. The following applies to all disputes that must be conciliated:
1. If it appears during conciliation proceedings that a jurisdictional issue has not been determined, the panellist may require the referring party to prove that the Council has jurisdiction to conciliate the dispute through conciliation.
2. A panellist holding a jurisdictional hearing in terms of this clause 5 may decide all jurisdictional points that come to the panellist's knowledge during the conciliation. Despite the panellist’s discreation to decide jurisdictional points at conciliation, condonation must be decided at conciliation.
3. Before ruling on a jurisdictional point, the panellist must require the referring party to prove that the Council has the necessary jurisdiction to resolve the dispute through conciliation and give the other party to the dispute an opportunity to present evidence and argument in this regard.

1. When the conciliation proceedings are brought to a close, in the event that all or some aspects of the dispute remain unresolved, the panellist conciliating the dispute may immediately facilitate a pre-arbitration meeting.
2. The provisions of Part 5, clause 15 shall apply to all pre-arbtration hearings.

The substantive provisions of any applicable statute on unfair dismissals and unfair labour practices, as worded at any given time, apply as substantive provisions of these procedures.

1. How to request conciliation
1. A party must refer a dispute contemplated in clauses 7.1.1 or 19.1.1 to the Council for conciliation by delivering a completed ELRC Form E1.
2. The referring party must:
1. sign ELRC Form E1 in accordance with clause 36;
2. attach to ELRC Form E1 written proof, in accordance with clause 37, that ELRC Form E1 was served on the other parties to the dispute;
3. if ELRC Form E1 is filed out of time, attach an application for condonation.
4. the party who refers the dispute must satisfy the General Secretary that clause 14.2 has been complied with.
3. The General Secretary must accept a referral form but may refuse to process it until clause 14.1.2 has been complied with.
2. Time period for referring a dispute to conciliation
1. The referral must be made within the period provided for in clause 8 read with 9.
3. What the Council must do when it receives a referral
1. If clause 14.1 and 14.2 have been complied with, the General Secretary must register the dispute by recording it in a Dispute Register and thereafter:
1. appoint a panellist to attempt to resolve the dispute through conciliation within the 30-day conciliation period;
2. decide the date, time and venue of the conciliation meeting; and
3. agree to a shorter period or reasonable circumstances require a shorter period. The time period of fourteen (14) days runs from the date the notification is sent by the Council. If a notification is sent by registered mail an additional seven (7) days must be allowed.
4. Appointment of Conciliator
1. If the parties to a dispute have agreed on a particular panellist to conciliate and any of the parties to the dispute has informed the General Secretary of such agreement within four days of the date on which the Council had received the referral, the General Secretary must appoint the person agreed upon if that person is available to conciliate the dispute within 30-day conciliation period or a longer period as agreed to between the parties to the dispute.
2. Should the parties not agree upon the panellist within four days of the date on which the Council had received the referral, the General Secretary shall appoint a panellist to conciliate.
5. The Council may seek to resolve a dispute before conciliation
1. The General Secretary, a delegated member of the Council staff or a panellist may contact the parties by telephone or other means before the commencement of the conciliation to seek to resolve the dispute.
6. Who may attend a conciliation and what happens if a party fails to attend
1. A conciliation may only be attended by:
1. the parties to a dispute; and
2. a member, an office bearer or an official of that party’s Trade Union in the case of an employee or by an employee of the party in the case of an employer.
2. If a party on whose behalf a matter has been referred, fails to attend, a conciliation , the panellist may:
1. continue with the proceedings and issue a certificate; or
2. deal with the dispute in terms of clause 43.
7. Duties of the Conciliator
1. The panellist appointed to conciliate the dispute must determine the process to attempt to resolve the dispute which may include:
1. mediating the dispute;
2. conducting a fact-finding exercise;
3. making a recommendation to the parties, which may be in the form of an advisory award; and
4. arbitrating the dispute immediately if the parties request the panellist, by written agreement, to do so.
2. At the conclusion of the conciliation, the panellist must:
1. if the dispute is resolved, draw up a written agreement between the parties, which must be duly signed by the parties, OR
2. if the dispute remains unresolved, issue the parties with a copy of ELRC Form E3 as provided in clause 14.9; and
3. issue the General Secretary, not later than four days thereof, with the original documents, as referred to in (a) or (b).
8. Conciliation proceedings may not be disclosed
1. Conciliation proceedings are private and confidential and are conducted on “without prejudice” basis so that no party may refer to statements made at conciliation proceedings during any subsequent proceedings unless the parties have so agreed in writing or as ordered otherwise by a court of law.
2. Neither the panellist dealing with the conciliation process nor anybody else attending the conciliation hearing may be called as a witness during any subsequent proceedings to give evidence about what transpired during the conciliation process; provided that any person may be called to testify:
1. as to the existence or not of a written agreement between the parties concluded during the conciliation,
2. whether a party had signed such agreement,
3. regarding any ruling by the panellist, including one contemplated in clause 43.1.
9. Issuing a Conciliation Certificate of Outcome
1. Should it not be possible to settle the matter during the conciliation or, if no conciliation is held within the 30-day conciliation period, the panellist must issue the prescribed Conciliation Certificate of Outcome, ELRC Form E3, in respect of that dispute.
2. The panellist must determine the true nature of the dispute referred to conciliation. In the event of the panellist classifying the dispute different to how the applicant has, the panellist must write a ruling and give reasons for the change in the nature of the dispute.
10. Further conciliation
1. The Council may offer to appoint a panellist to assist the parties to resolve through further conciliation a dispute that has been referred to the Council and in respect of which:
1. a certificate has been issued in terms of clause 14.9 stating that the dispute remains unresolved; or
2. the period contemplated in clause 14.3.1 has elapsed and may appoint a panellist to conciliate if all the parties to the dispute agree.
11. Steps by Council after conclusion of the conciliation
1. After the conclusion of the conciliation, the Council will not process any dispute of mutual interest any further, unless a request is received from all the parties to the dispute to further explore conciliation or voluntary arbitration through the Council.
2. If an arbitration advisory award is issued in terms of clause, the General Secretary must serve a copy of the award on each party to the dispute within 14 days of conclusion of the proceedings or as soon as possible thereafter.
12. Steps by Council after conclusion of the pre-arbitration hearing
1. After the conclusion of the pre-arbitration hearing, the Council will not automatically process the dispute and schedule it for arbitration.

1. When a pre arbitration conference may be convened
1. The General Secretary shall set down a pre-arbitration process immediately after a conciliation process, in cases where a party referred a dispute contemplated in clauses 7.1.1 or 19.1.1 to the Council for conciliation. The parties to an arbitration must hold a pre-arbitration conference dealing with the matters referred to in sub-rule 15.1.3.
2. The General secretay or the panellist may order parties to hold a pre arbitration conference and submit the pre arbitration minutes within a specified period.
3. In pre-arbitration conference, the parties must attempt to reach consensus on the following:
1. any means by which the dispute may be settled;
2. facts that are agreed between the parties;
3. facts that are in disputes;
4. the issues that the Council is required to decide;
5. the precise relief claimed and if compensation is claimed, the amount of the compensation and how it is calculated;
6. the sharing and exchange of relevant documents, and the preparation of a bundle of documents in chronological order with each page numbered (with a copy for each of the parties, the panellist and one to be used by the witnesses);
7. the manner in which documentary evidence is to be dealt with, including any agreement on the status of documents and whether documents, or part of documents, will serve as evidence of what they appear to be;
8. whether evidence on affidavit will be admitted with or without the right of any party to cross-examine the person who made the affidavit;
9. which party must begin;
10. the necessity of any on-the-spot inspection;
11. securing the presence at the Council of any witness;
12. the resolution of any preliminary points that are intended to be taken;
13. the exchange of witness statements;
14. expert evidence;
15. any other means by which the proceedings may be shortened;
16. an estimate of time required for the hearing;
17. the right of representation;
18. whether an interpreter is required and, if so, for how long and for which languages.
4. At the conclusion of the pre-arbitration hearing, the panellist must:
1. draw up a pre-arbitration minute which must be duly signed by the parties, and
2. the referring party must issue the General Secretary, not later than seven days thereof, with the original documents, as referred to in 15.1.4.1.
2. Jurisdiction to arbitrate
1. If at any stage during pre-arbitration proceedings it becomes apparent that there is a jurisdictional issue that had not been determined the panellist must require the referring party to prove that the Council has the necessary jurisdiction to resolve the dispute through arbitration

1. When a matter has been referred to the Council as a con-arb, the arbitration hearing shall commence immediately after the conciliation. The panellist must:
1. attempt to resolve the matter by conciliation;
2. if the matter remains unresolved, issue a certificate of outcome; and
3. immediately thereafter continue with the arbitration hearing
2. Where the other party (respondent) to the dispute objects to a con-arb, the normal conciliation and pre-arbitration process shall follow.
3. Despite any other provision in the Act or these procedures, the panellist must commence the arbitration immediately after certifying that the dispute remains unresolved if the dispute concerns:
1. the dismissal of an employee for any reason relating to probation;
2. any unfair labour practice relating to probation;
3. any other dispute contemplated in clause 7.1.3.
4. The General Secretary must give the parties at least 21 days notice in writing that a matter has been scheduled for con-arb.
5. The General Secretary must postpone a con-arb hearing at the written request of a party provided that:
1. such request is received by the General Secretary at least 7 days prior to the hearing
2. the con-arb hearing is rescheduled within 21 days from the date on which the dispute was initially set down for hearing; and
3. any further postponements must be dealt with in terms of the provisions of these procedures applicable to postponements of arbitrations hearings.
6. If a party fails to appear or be represented at a hearing scheduled in terms of this Part the panellist must proceed with the matter on the date specified in the notice issued in terms of clause 16.4 above and issue an award, notwithstanding the party’s failure to appear or be represented at that hearing, unless the panellist is satisfied that there are adequate reasons for that party’s absence.
7. The provisions of the Act and these procedures that are applicable to conciliation and arbitration respectively apply, with the changes required by the context, to con-arb proceedings.
8. If the arbitration does not commence on the date specified in terms of the notice issued in this Part, the General Secretary must schedule the matter for arbitration either in the presence of the parties or by issuing a notice in terms of clause 42.

1. How to request an arbitration
1. A party must refer a dispute contemplated in clauses 7.1.2 or 19.1.2 to the Council for arbitration by filing a completed ELRC Form E1
2. The referring party must:
1. sign the referral form in accordance with clause 36;
2. attach to the referral form written proof, in accordance with rule 38, that the referral form was served on the other parties to the dispute;
3. if the referral form is filed out of time, attach an application for condonation in accordance with clause 53;
4. satisfy the General Secretary that clause 9 has been complied with in the event of an unfair labour practice dispute.
3. The General Secretary must accept a referral form but may refuse to process it until clause 17.1.2 has been complied with.
2. What the Council must do when it receives a referral
1. If clause 17.1.2 has been complied with, the General Secretary must register the dispute by recording it in a Dispute Register and thereafter:
1. appoint an panellist to arbitrate the dispute within 45 days of the date on which the Council received the referral;
2. decide the date, time and venue of the arbitration; and
3. notify the parties in writing of an arbitration hearing at least twenty-one (21) days prior to the scheduled date, unless the the parties agree to a shorter period or reasonable circumstances require a shorter . The time period of twenty-one (21) days runs from the date the notification is sent by the Council unless sent by registered mail in which case an additional seven (7) days must be allowed.
3. Appointment of a panellist(s) to arbitrate
1. If the parties to a dispute have agreed on a particular panellist to arbitrate and have informed the General Secretary of such agreement within four days of the date on which the Council had received the referral, the General Secretary must appoint the panellist agreed upon, provided that such panellist is available to arbitrate the dispute within the 45 day-period or a longer period as agreed to between the parties to the dispute.
2. Upon an application by a party the General Secretary may appoint more than one panellist to arbitrate, provided that the nature of the issue in dispute and/or the financial implications of the dispute justify this.
4. Who may represent a party in arbitration
1. Subject to clause 17.4.2, an employee party to the dispute may appear in the arbitration proceedings in person and or be represented by a legal practitioner or by a member, office bearer or official of that party’s Trade Union. In the case of the employer, the employer may be represented by a delegated employee of the employer and or by a legal practitioner.
2. If the dispute being arbitrated is about the fairness of a dismissal and a party has alleged that the reason for the dismissal relates to an employee's conduct or capacity, the parties are not entitled to be represented by a legal practitioner in these arbitration proceedings unless:
1. the panellist and all the other parties consent; or
2. the panellist concludes that it is unreasonable to expect a party to deal with the dispute without legal representation, after considering:
1. the nature of the questions of law raised by the dispute;
2. the complexity of the dispute;
3. the public interest; and
4. the comparative ability of the opposing parties or their representatives to deal with the arbitration of the dispute.
5. Parties must prepare and copy documents for arbitration
1. If the parties to a dispute do not reach agreement on the bundle(s) of documents to be made available at an arbitration hearing, each party shall ensure that the documents that it wishes to submit to the arbitration is collated in a bundle in chronological order with each page numbered, and that it makes the necessary copies of such bundle, as follows: one for the panellist, or for each panellist if more than one panellist hears the matter, one for each party and one to be used as the witnesses’ copy.
2. It is the responsibility of the parties and not of the Council to reproduce documents for arbitration. The Council may reproduce documents for the arbitration at the cost for the parties.
6. Further powers of a panellist acting as Arbitrator
1. The panellist may attempt to resolve the dispute through conciliation at any time, provided all the parties to the dispute agree.
2. The panellist appointed to arbitrate in the dispute must determine the procedure to be followed in the arbitration in order to resolve the dispute as fairly and quickly as possible, but must deal with the merits of the dispute with a minimum of legal formalities. In this respect the panellist may make any other direction to the parties concerning the conduct of the arbitration.
7. Jurisdiction to arbitrate
1. If at any stage during arbitration proceedings it becomes apparent that there is a jurisdictional issue that had not been determined the panellist must require the referring party to prove that the Council has the necessary jurisdiction to resolve the dispute through arbitration.

1. If, in the view of the panellist, it is necessary, the referring party/applicant shall be directed to submit a written Statement of Case setting out the factual and legal issues relating to the dispute. The other parties/respondents will be required to submit a written Response to the Statement of Case. Should a party that submits the Statement of Case or the Response to the Statement of Case not be legally represented, then such party shall not be unduly restricted to the issues raised in the Statement of Case or Response.
2. Where parties were directed to file a statement of case the panellist may, after receiving such statement of case, and up to 9 days before the date set down for arbitration:
1. direct the General Secretary to set the matter down for arbitration on a later date than the date for which the arbitration was set down in terms of clause 17.2.1; and/or
2. direct the parties to hold a further pre-arbitration meeting to clarify issues raised in the statement of case
3. If a party fails to attend a pre-arbitration meeting chaired by a panellist in terms of clauses 12.1 or 12.2, the panellist may deal with the matter in terms of clause 39, which applies with the changes required by the context.
4. Should all the parties to the dispute agree the panellist may attempt to resolve the dispute through further conciliation.
5. Award
1. Within 14 days of the conclusion of the arbitration proceedings the panellist(s) must, having had regard to the Council’s policy on arbitrations, issue an arbitration award with reasons and it must be signed by the panellist or panellists, as the case may be.
2. Within four days of receipt of the award from the panellist the General Secretary must serve a copy of the award on each party to the dispute or to the person who represented a party in the arbitration proceedings
3. The General Secretary may, on good cause shown, extend the period within which the arbitration award is to be issued.
4. An award issued in terms of these procedures shall be final and binding.

1. If all the parties to any mutual interest dispute or any other labour dispute not listed in clause 1 agree thereto in writing, the Council may:
1. conciliate such dispute;
2. arbitrate such dispute;
2. Any such dispute may include one that must otherwise, in terms of the Act or any other statute, be determined by the Labour Court or by the CCMA.
3. A written agreement to arbitrate a dispute referred to in this clause 19 must be concluded by completing and signing the appropriate part of ELRC Form E1.
4. The General Secretary may, within 14 days of receiving such referral, refuse to accept such referral for conciliation and arbitration or both, by informing all the parties to the dispute of such decision.
5. If the dispute is one that must or may be referred to conciliation in terms of clause 19.1.1 of these procedures, the conciliation procedure of clause 14 applies.
6. If the dispute is one that must or may be referred to arbitration in terms of clause 19.1.2, the arbitration procedure of clause 17 applies.
7. Notwithstanding any provisions to the contrary the General Secretary may determine that any dispute referred to the Council by agreement may be resolved by any other alternate method contained in this dispute procedure.
8. If the dispute is one that may be referred in terms of clause 7.2.2 for a com-pliance order, clause 69 applies.

1. The General Secretary, subject to clause 20.2 or a Collective Agreement of the Council including its Provincial Chambers may refer any collection of disputes that may otherwise be referred to the General Secretary, for expedited joint conciliation and arbitration.
2. A collection of disputes that may be referred to the General Secretary for expedited joint dispute resolution are disputes that:
1. have arisen within the same province;
2. involve matters of mutual interest or that are arbitrable in terms of clause 7;
3. involve the application of similar legal principles or facts; and
4. would be more economically and effectively resolved as compared to such disputes being processed individually in terms of the provisions of these procedures that would otherwise apply.
3. When referring a collection of disputes in terms of clause 20 the General Secretary must publish a notice in this regard in any circulars, bulletins or gazettes.
4. A notice referred to in clause 20.3 shall include the following:
1. a description of the category of cases that shall be subject to such procedure (‘the published category’);
2. an invitation to any party or individual employee who may have a dispute falling within the published category to refer such dispute to the Council by a specified expiry date (‘the expiry date’);
3. the address(es) and fax number(s) where such referrals must be delivered or faxed.
5. 20.5 All parties and employees must refer further disputes falling within the published category to the Council by the expiry date. After the expiry date no dispute falling within the published category may be referred to the Council, provided that the General Secretary may allow a party on good cause shown

1. regarding conciliations, clause 11;
2. regarding arbitration, clause 17;
3. regarding service and filing of documents, the provisions of clauses 33 to 41;
4. regarding procedures that apply to both conciliations and arbitrations, the provisions of clauses 42 to 56;
5. regarding applications, the panellist may dispense with the provisions of clause 57;
6. regarding other ancillary matters, the provisions of clauses 58 to 62 will apply.

1. Appointment of a co-ordinator and a panel of Conciliators and Arbitrators;
1. The General Secretary must appoint a panel of Conciliators and Arbitrators and the co-ordinator.
2. The General Secretary must inform the employer and the representative Trade Unions of the appointment of the panel of Conciliators and Arbitrators and the co-ordinator, as contemplated in clause 22.1.1.
2. Mandate of Conciliators and Arbitrators
1. The mandate and responsibilities of Conciliators and Arbitrators shall be:
1. to conciliate and arbitrate the disputes as a team or individually where appropriate;
2. in collaboration with the General Secretary, to agree on a list of cases to be dealt with in this process;
3. to identify issues that are common to the disputes;
4. to conciliate and or arbitrate the disputes collectively or individually as provided for in this procedure;
5. to determine the procedures to be followed in order to resolve the disputes as fairly and quickly as possible;
6. to forward to the General Secretary all records of the proceedings within 14 days of the conclusion of the proceedings.

1. This clause must be read together with clause 43 of these procedures.
2. The applicant must appear in person at the expedited conciliation and thereafter at the expedited pre-arbitration and expedited arbitration if applicable.
3. The employer will appoint officials in its employ to represent the employer during this process.
4. Subject to clause 23.1, above, the Trade Union representatives will be entitled to represent all of its affected member(s), if mandated to do so.
5. Individual employees/non members of Trade Union parties may only be represented in person.
6. Despite clause 17.4.1 the parties are not entitled to be represented by a legal practitioner in these expedited joint conciliation and arbitration proceedings unless:
1. the panellist and all the other parties consent thereto, in writing; or
2. the panellist concludes, in writing, that it is unreasonable to expect a party to deal with the dispute without legal representation, after considering:
1. the nature of the questions of law raised by the dispute;
2. the complexity of the dispute;
3. the public interest; and
4. the comparative ability of the opposing parties or their representatives to deal with the arbitration of the dispute.

1. Participation in this process by officials of the employer is, in itself, proof that they are duly mandated to bind the employer during the conciliation and arbitration processes and that any agreement reached by the parties or any arbitration award will be enforceable against the employer, subject to legal remedies.
2. Participation in this intervention by Trade Union officials is, in itself, proof that they are duly mandated to bind the Trade Union during the conciliation and arbitration processes and that any agreement reached by the parties or any arbitration award will be enforceable against the Trade Union, subject to legal remedies.
3. Representative Trade Unions and or individual employees will ensure that the Dispute Referral Forms are completed and duly signed by the grievant. The signature of the grievant, recorded on the Dispute Referral Form, will confirm that any agreement reached or any arbitration award will be binding and enforceable against the grievants, subject to legal remedies.

1. The General Secretary shall identify the category of disputes that qualify to be dealt with in terms of this procedure.
2. The Trade Union’s parties and or individuals must submit completed and signed Dispute Referral Forms to the Council for registration on or before the date determined by the General Secretary.
3. The disputes will be registered in terms of the expedited Dispute Resolution Procedures of the Council, subject to the proviso that time frames for referring these disputes have been waived by the parties.

1. The General Secretary will, with reference to the representative Trade Unions, the employer and the Co-ordinator of the panel of Conciliators and Arbitrators, determine the period for the dispute meetings and shall call the first conciliation the first workshop.
2. The objectives of the conciliation workshop will, amongst others, be:
1. to identify complications and/or dispute issues which are common to all or most of the cases referred to the Council for resolution through this process;
2. to facilitate broad in principle agreement between the parties aimed at resolving complications and/or issues in dispute that are common to all or most of the cases referred;
3. to resolve through collective expedited conciliation as many of the referred cases as possible;
4. to identify all outstanding cases, which, in view of the parties are likely to be resolved through conciliation and agree on appropriate processes to achieve that end.
3. The remaining days will be set down and spaced, by the Co-ordinator of the panel of Conciliators and Arbitrators, in such a way to ensure that the process is completed by the date specified by the General Secretary, except for those matters which may be affected by possible labour court reviews.
4. The next step in the process will be to resolve as many of the disputes as possible through collective joint conciliation and thereafter, where necessary, through individual conciliation.
5. It is anticipated that the expedited dispute resolution process, conciliation and arbitration, should not exceed a total number of days determined by the General Secretary.
6. The General Secretary may, after considering the written request and motivation by the Co-ordinator, extend the date that has already been determined.
7. At the conclusion of each conciliation, the panellist must either:
1. draw up a written agreement between the parties if the dispute is resolved; such agreement must be duly signed by the parties, AND
2. issue the parties with ELRC Form E3, AND
3. if the parties are present when the panellist issues ELRC Form E3 and if the dispute:
1. may be arbitrated by the Council in terms of clause 7, the panellist should preferably enquire whether the referring party intends to refer the dispute for Council arbitration;
2. may be arbitrated by the Council in terms of clause 17, the panellist should preferably enquire whether any of the parties intends to refer the dispute for Council arbitration; and, if so, facilitate the completion and signing of ELRC Form E14;
4. issue the General Secretary of Council, not later than four days thereof, with the original documents as required by clauses 26.7.1 to 26.7.3.
8. The General Secretary will, with reference to the co-ordinator compile a list of cases and or issues to be referred to arbitration.

1. In regard to cases not resolved, working from the list referred to in clause 22.8, the panellists will facilitate pre-arbitration meetings between the parties, the primary purposes of which will be:
1. to identify issues which were resolved during conciliation and which are relevant to the cases referred to arbitration, and
2. to attempt to find further areas of agreement so that the remaining issues in dispute for arbitration can be curtailed as far as possible.
2. Each matter being referred to arbitration shall be subject to an individual pre-arbitration meeting under the auspices and with the assistance of one of the panellists, unless the General Secretary decides otherwise.
3. The following, among others, shall be attended to during such pre-arbitration meetings:
1. the sharing and exchange of relevant documents, and the preparation of a bundle of documents in chronological order with each page numbered (with a copy for each of the parties, the panellist and one to be used by the witnesses);
2. facts that are common cause;
3. facts that are in dispute;
4. the issue/s that the panellist is required to decide;
5. the manner in which documentary evidence is to be dealt with, including any agreement on the status of documents and whether documents, or part of documents, will serve as evidence of what they appear to be;
6. as far as possible, which witnesses each party to the dispute will call;
7. any other means by which the proceedings may be shortened; and
8. whether an interpreter is required and, if so, for how long and for which languages.
4. The provisions of clauses 15.1.3 will further apply regarding pre-arbitration meetings, read with the changes required by the context

1. The appointed panellists will determine the procedure to be followed in order to resolve the disputes as fairly and as quickly as possible with a minimum of legal formalities, subject to the proviso that the rules of natural justice must be applied.
2. A single panellist will arbitrate each matter referred to arbitration, unless the parties and the General Secretary agree otherwise, subject to the understanding that the panellists will confer with one another to ensure conformity in the application of legal principles.

1. Despite clause 52, the Council will not provide any recording facilities for these arbitrations.
2. Hand written notes kept by the panellists will constitute a record of the proceedings.

1. The General Secretary shall ensure that secretarial services and administrative support is provided during conciliation and arbitration proceedings.
2. The employer and the representative Trade Unions must provide one person each for liaison with the General Secretary and the Co-ordinator, of the panel of Conciliators and Arbitrators, to facilitate the administration of the expedited dispute resolution process.
3. Any correspondence given to the representatives, referred to in clause 30.2, shall be deemed to be served on the applicant and the respondent.

1. The General Secretary’s decision is final and binding.
2. No person may apply to any court of law to review the General Secretary’s decision until the resolution of the dispute has been concluded in the Council through conciliation and/or arbitration, as the case may be.

1. The employer with the written consent of the employee, or the employee with the written consent of the employer, may require the General Secretary to conduct an enquiry in the form of an arbitration into allegations about the conduct or capacity of that employee.
2. When the General Secretary receives a referral in terms of clause 32.1 the General Secretary must convene an arbitration, which will take the place of the internal disciplinary enquiry.
3. The request must be in the prescribed form ELRC Form E12.
4. The General Secretary of the Council must appoint, on receipt of the application on the prescribed form, a panellist and set the date of hearing, within 60 days; provided that the employer provides proof:
1. of advising the employee, in writing, of the allegation and, where clause 32.1 applies, the possibility of the mandatory sanction of dismissal;
2. of serving on the employee the referral to the General Secretary of the Council for inquiry by arbitrator.
5. The provisions of clause 17.4 shall apply to such arbitration, with the exception that the employee may also be represented in the arbitration proceedings by a co-employee.
6. The panellist arbitrating in terms of this clause 32 must, in light of the evidence presented and by reference to the criteria of fairness in the Act, direct what action, if any, should be taken against the employee. The provisions of clause 20 shall not apply to such proceedings and the issue of jurisdiction may be considered at any time.
7. The provisions on pre-arbitration meetings in clause 12 shall apply with the changes required by the context.

1. The addresses, telephone, tele-fax number and email of the offices of the Council are listed in Schedule 2 of this Constitution: Schedules (Part D).
2. Documents may only be filed with the Council at the addresses, tele-fax numbers or email listed in Schedule 2 of this Constitution: Schedules (Part D).

1. The offices of the Council are open on the days and hours as indicated in Schedule 2 of this Constitution: Schedules (Part D), unless alternative arrangements to the contrary
2. Documents may only be filed with the Council during the hours referred to in clause 34.1, unless otherwise agreed to in writing by the General Secretary.
3. Notwithstanding clause 34.2 documents may be tele-faxed or electronically transmitted by means of any permissible law.

1. For the purpose of calculating any period of time in terms of these procedures:
1. "days" mean:
1. if the number of days referred to is more than 5, calendar days including Saturdays, Sundays and public holidays;
2. if the number of days referred to is 5 or less, calendar days excluding Saturdays, Sundays and public holidays; and
2. the first day is excluded and the last day is included, subject to clauses 35.2 and 35.3.
2. When calculating time periods the days listed in clause 2.1 of Schedule 2 of this Constitution: Schedules (Part D) are excluded.
3. The last day of any period must be excluded if it falls on a Saturday, Sunday, or any day referred to in clause 35.2.
4. The term "day" has a similar meaning to the term "days", as defined in this clause 31.

1. A document that a party must sign in terms of these procedures may be signed:
1. on behalf of an employee party, subject to clause 36.3, by:
1. the affected employee(s); or
2. a legal practitioner; or
3. a member, office bearer or official of that party’s Trade Union;
2. on behalf of the employer by:
1. a employee delegated by the employer; or
2. a legal practitioner.
2. Where a legal practitioner or a member, office bearer or official of that party’s Trade Union signs a document on behalf of more than one employee, a list must be attached containing the names of the employees who have mandated such persons to sign on their behalf.
3. If proceedings are jointly instituted or opposed by more than one employee, documents may be signed by an employee who is mandated by the other employees to sign documents. A list in writing must be attached to the document, containing:
1. the names of the employees who have mandated the employee to sign on their behalf;
2. such employees’ signatures.

1. A party must serve a document on the other parties:
1. by handing a copy of the document to
1. the person concerned; or
2. a representative authorised in writing to accept service on behalf of the person; or
3. a person who appears to be at least 16 years old and in charge of the person's place of residence, business or place of employment premises at the time; or
4. a person identified in clause 37.2;
2. by leaving a copy of the document at:
1. an address chosen by the person to receive service; or
2. any premises in accordance with clause 37.3;
3. by tele-fax or any other electronic means (including but not limited to email) permissible by law during the normal working office hours of the party on whom a document is being served, unless otherwise agreed to in writing by that party;
4. by sending a copy of the document by registered post or telegram to the last¬-known address of the party or an address chosen by the party to receive service.
2. A document may also be served on:
1. a company or other body corporate by handing a copy of the document to a responsible employee of the company or body at its registered office, its principal place of business within the Republic or its main place of business within the magisterial district in which the dispute first arose;
2. an employer by handing a copy of the document to a responsible employee of the employer at the workplace where the employees involved in the dispute ordinarily work or worked;
3. a Trade Union or employers’ organisation by handing a copy of the document to a responsible employee or official at the main office of the Trade Union or employers’ organisation or its office in the magisterial district in which the dispute arose;
4. a partnership, firm or association by handing a copy of the document to a responsible employee or official at the place of business of the partnership, firm or association or, if it has no place of business, by serving a copy of the document on a partner, the owner of the firm or the chairman or secretary of the managing or other controlling body of the association, as the case may be;
5. a municipality, by serving a copy of the document on the municipal manager or any person acting on behalf of that person;
6. a statutory body, by handing a copy to the secretary or similar officer or member of the board or committee of that body, or any person acting on behalf of that body;
7. the State or a province, a state department or a provincial department, a minister, premier or a member of the executive committee of a province by handing a copy to a responsible employee at the head office of the party or to a responsible employee at any office of the State Attorney;
8. by any other means authorised by the Council.
3. If no person identified in clause 37.2 is willing to accept service, service may be affected by affixing a copy of the document to:
1. the main door of the premises concerned or;
2. if this is not accessible, a post-box or other place to which the public has access.
4. The General Secretary or a panellist may order service in a manner other than prescribed in this clause 37.

1. A party must prove to the General Secretary or a panellist that a document was served in terms of the procedures, by providing the General Secretary or the panellist with:
1. a copy of proof of mailing the document by registered post to the other party; or
2. a copy of the telegram communicating the document to the other party; or
3. a copy of the tele-fax transmission report indicating the successful transmission to the other party of the whole document;
4. a copy of the email report indicating that the document was recieived and read by the other party;
5. if a document was served by hand:
1. a copy of a receipt signed by, or on behalf of, the other party clearly indicating the name and designation of the recipient and the place, time and date of service; or
2. a statement confirming service signed by the person who delivered a copy of the document to the other party or left it at any premises.
6. If proof of service in accordance with clause 38.1 is provided, it is presumed, until the contrary is proved, that the party on whom it was served has knowledge of the contents of the document.
7. Notwithstanding the provisions of this clause 38, the General Secretary or the panellist has a discretion to make any order as to service that such person deems fit.
8. The General Secretary or a panellist may accept proof of service in a manner other than prescribed in this clause 38, as sufficient.

1. A party must file documents with the Council:
1. by handing the document to a designated officer at the office of the Council at an address listed in Schedule 2 of this Constitution: Schedules (Part D);
2. by sending a copy of the document by registered post to the office of the Council at an address listed in Schedule 2 of this Constitution: Schedules (Part D); or
3. by faxing or e-mailing the document to the Council at a number listed in Schedule 2 of this Constitution: Schedules (Part D).
2. Regarding clause 39.1.1, a party can obtain information as to who are designated officers from the Council’s reception.
3. A document is filed with the Council when:
1. the document is handed to a designated officer of the Council;
2. a document sent by registered post is received by the Council; or
3. the transmission of a fax is completed.
4. A party must only file the original of a document sent by fax, if requested to do so by the Council or a panellist. A party must comply with a request to file an original document within 14 days of the request.

1. Any document or notice sent by registered post by a party or the General Secretary is presumed, until the contrary is proved, to have been received by the person to whom it was sent seven days after it was posted.
2. How to seek condonation for documents delivered late
1. This clause applies to any referral document or application delivered outside of the applicable time period prescribed in the Act or these procedures.
2. A party must apply for condonation, in terms of clause 57, when delivering the document to the Council. The General Secretary may require the parties to do so on ELRC Form E2.
3. An application for condonation must set out the grounds for seeking condonation and must include details of the following:
1. the degree of lateness;
2. the reasons for the lateness;
3. the referring parties’ prospects of succeeding with the referral and obtaining the relief sought against the other party;
4. any prejudice to the other party; and
5. any other relevant factors.
4. The General Secretary may assist a referring party to comply with this clause.

The General Secretary or a panellist may condone any failure to comply with the time frames in these procedures, on good cause shown. An application for condonation must be made in terms of clause 40.3.

1. The General Secretary shall notify parties of:
1. the date and time of a conciliation and or pre-arbitration at least 14 days before such process is due to be held;
2. the date and time of an arbitration or Inquiry by arbitration at least 21 days before such process is due to be held;
3. the venue where the conciliation or arbitration proceedings will be held at least four days before such process is due to be held; unless otherwise agreed by the parties.
2. A dispute will be conciliated or arbitrated in the province in which the cause of action arose, unless otherwise decided by the General Secretary after giving the parties to the dispute opportunity to comment.
3. The conciliation pre-arbiration and /arbitration proceedings shall be held at a venue to be determined by the General Secretary, which shall preferably be at the employee’s workplace or the premises of the Trade Union concerned unless otherwise agreed upon by the parties concerned.
4. All communication concerning the date, the venue and any other logistics by the parties and the panellist should be done through the General Secretary. If any arrangements are made directly among the parties, or between the parties and the panellist, the General Secretary must confirm these before the date of the conciliation pre-arbitration or arbitration before they take effect.

1. If a party on whose behalf a matter has been referred fails to attend the commissioner may -
1. Continue with the proceedings;
2. Adjourn the conciliation to a later date within the 30 day period; or
3. Conclude the proceedings by issuing a certificated that the dispute remains unresolved.
4. In exercising a discretion in terms of sub-rule (1), a commissioner should take into account, amongst other things-
1. Whether the party has previously failed to attend a conciliation in respect of that dispute;
2. Any reason given for that party’s failure to attend;
3. Whether conciliation can take place effectively in the absence of one or more of the parties;
4. The likely prejudice to the other party of the commissioner’s ruling; and
5. Any other relevant factors.
5. If the referring party to the dispute fails to appear in person or be represented at a con-arb the may declare the conciliation unresolved and proceed to arbitration, at the arbitration stage, the pannelist may
1. dismiss the matter; or
2. continue with the proceedings in the absence of the party; or
3. issue an order of costs, in terms of clause 54, and adjourn the proceedings to a later date; or
4. in exceptional circumstances and on good cause shown, adjourn the proceedings to a later date.
6. If the reffering party to the dispute fails to appear in person or be represented at arbitration proceedings, or , the panellist may:
1. dismiss the matter; or
2. continue with the proceedings in the absence of the party; or
3. issue an order of costs, in terms of clause 54, and adjourn the proceedings to a later date; or
4. in exceptional circumstances and on good cause shown, adjourn the proceedings to a later date.
7. A panellist must be satisfied that the party had been properly notified of the date, time and venue of the proceedings, before making any decision in terms of clause 43.1.
8. In exercising the above discretion , a commissioner should take into account, amongst other things-
1. whether the party has previously failed to attend a conciliation in respect of that dispute;
2. any reason given for that party’s failure to attend;
3. whether conciliation can take place effectively in the absence of that party;
4. the likely prejudice to the other party of the commissioner’s ruling;
5. any other relevant factors.
9. If a matter is dismissed, the General Secretary must send a copy of the ruling to the parties within 14 days.

1. If a party to the dispute objects to the representation of another party to the dispute or the panellist suspects that the representative of a party does not qualify in terms of these procedures, the panellist must determine this issue.
2. The panellist may call upon the representative to establish why the representative should be permitted to appear in terms of these procedures.
3. A representative must tender any documents requested by the panellist, in terms of clause 44.2, including constitutions, payslips, contracts of employment, documents and forms, recognition agreements and proof of membership of a Trade Union or employers’ organisation.

1. An arbitration may be postponed-
1. by written agreement between the parties; or
2. by application and on notice to the other parties in terms of sub-rule 45.3.
2. The Council must postpone an arbitration without the parties appearing if-
1. All parties to the dispute agree in writing to the postponement; and
2. The written agreement for the postponement is received by the Council at least seven (7) days prior to the scheduled date of arbitration.
3. If the conditions of sub-rule (2) are not met, any party may apply in terms of Rule 53 to postpone an arbitration by delivering an application to the other parties to the dispute and filing a copy with the Council before scheduled date of the arbitration
4. After considering the written application, the Council may-
1. Without convening a hearing, postpone the matter; or
2. Convene a hearing to determine whether to postpone the matter.

1. The General Secretary or a panellist may at any stage prior to the conclusion of the arbitration hearing, join any number of persons as parties in proceedings, if the right to relief depends on substantially the same question of law or fact, or if a party has a substantial interest in the dispute.
2. A panellist may make an order joining any person as a party in the proceedings if the party to be joined has a substantial interest in the subject matter of the proceedings.
3. When the Council requests from any party information as to whether any person has a substantial interest in the subject matter of specific proceedings, that party must comply by providing the Council with the full name, PERSAL number, full contact details and the interest of that person.
4. A panellist may make an order in terms of clause 46.2:
1. of the panellist's own accord;
2. on application by a party; or
3. if a person entitled to join the proceedings applies at any time during the proceedings to intervene as a party.
5. An application in terms of these procedures must be made in terms of clause 57.
6. When making an order in terms of clause 46.2, a panellist may:
1. give appropriate directions as to the further procedure in the proceedings; and
2. make an order of costs in accordance with these rules.
7. If in any proceedings it becomes necessary to substitute a person for an existing party, any party to the proceedings may apply to the General Secretary for an order substituting that party for an existing party, and a panellist may make such order or give appropriate directions as to the further procedure in the proceedings.
8. An application to join any person as a party to proceedings or to be substituted for an existing party must be accompanied by copies of all documents previously, delivered, unless the person concerned or that person’s representative is already in possession of the documents.
9. Subject to any order made in terms of clauses 46.6 or 46.7, a joinder or substitution in terms of this rule does not affect any steps already taken in the proceedings.
10. A person that has been joined or who has been substituted for an existing party is bound by any decision made by the Council, the General Secretary or the panellist as if the person had been a party to the proceedings from their inception, unless the panellist rules otherwise.

If a party to any proceedings has been incorrectly or defectively cited, the General Secretary or a panellist may, on application and on notice to the parties concerned, correct the error or defect.

The General Secretary or a panellist, of the General Secretary's or panellist's own accord or on application, may consolidate more than one disputes so that the disputes may be dealt with in the same proceedings, or it may order separate hearings to be held in respect of separate disputes.

1. A witness subpoenaed in any proceedings in the Council is entitled to a fee in accordance with the tariff of allowances prescribed and published by notice in the Government Gazette in terms of Section 142 (7) of the Act.
2. The witness fee must be paid by-
1. the party who requested the Council to issue the subpoena; or
2. the Council, if the issuing of the subpoena was not requested by the party or if the Council waives the requirement to pay witness fees in terms of Section 142 (7)(c).
3. Despite sub-rule 49.1 the commissioner may, in appropriate circumstances, order that a witness receives no fee or reasonable travel costs and subsistence expenses or only part of such fees or expenses.
4. Where such witness is an employee of the State such witness shall not be paid an allowance for the time that the witness was required to be available to give evidence during such proceedings, unless the witness can show that the witness will not be paid for such time. Such a witness may, however, claim the prescribed fees regarding travel and subsistence expenses.
5. The party calling for the subpoena of a witness shall be responsible for the payment of the prescribed allowances for the witness.
6. The General Secretary may, on good cause shown, waive the requirements of clause 49.5 and approve the payment of witness fees from the Council's own funds.

1. The applicant may withdraw a matter by filing a notice of withdrawal on the General Secretary on prescribed Form ELRC E16.
2. The applicant shall inform the General Secretary in writing if the dispute had been resolved between the parties and if any settlement agreement has been reached, such written settlement agreement must be attached to the Notice of Withdrawal.
3. From a date 14 days after a matter had been withdrawn an applicant will be barred from reinstating a referral. If the applicant wants the matter to be processed again, the applicant must then re-refer it as a new dispute.

1. Any party who requires the commissioner to subpoena a person in terms of section 142(1) of the Act, must file a completed Form ELRC E10 together with a written motivation setting out why the evidence of the person to be subpoenaed is necessary.
2. A party requesting the General Secretary to waive the requirement for the party to pay witness fees must set out the reasons for the request in writing at the time of requesting the General Secretary to issue a subpoena in respect of that witness.
3. An application in terms of clause 51.1 must be filed with the General Secretary at least 14 days before the arbitration hearing, or as directed by the panellist hearing the arbitration.
4. The General Secretary or a panellist may refuse to issue a subpoena if:
1. the party does not establish why the evidence of the person is necessary;
2. the party to be subpoenaed does not have a reasonable period in which to comply with the subpoena;
3. the General Secretary or a panellist is not satisfied that the party has arranged to pay the witness fees and the reasonable travel costs of the person subpoenaed.
5. A subpoena must be served on the witness subpoenaed:
1. by the person who has requested the issue of the subpoena or by the Sheriff, at least seven (7) days before the scheduled date of the arbitration;
2. and accompanied by payment of the prescribed witness fees for one or more days in accordance with the tariff of allowances published by notice in the Gazette in terms of section 142(7) of the Act and the witnesses’ reasonable travel costs.
6. If a subpoena is served upon the witness by way of fax, the person requesting the subpoena shall ensure that that witness is telephoned or otherwise contacted to establish whether the subpoenaed person has received the subpoena, and shall serve a written statement to this effect with the General Secretary and the panellist. This note must include the date of the call, details of the person making the call and of the people to whom the person spoke in this regard, and of the content of the call.
7. Any party who requires the Council to subpoena a person should bear the costs of service of the subpoena on that person. That party may apply to the General Secretary to waive this clause and to pay the cost of service, providing full motivation. Where exceptional circumstances are present, the General Secretary may grant this request.
8. Clauses 51.4.3 and 51.5.2 do not apply if the General Secretary has waived the requirement to pay witness fees.
9. A party intending to call an expert witness shall give seven (7) days, prior to the hearing, notice thereof to the Council and the other party to the dispute together with a summary of the proposed evidence of such witness, any document on which the witness will rely during evidence and basis on which the witness is regarded to be an expert to enable the other party to consider the summary and obviate the need for any postponement.

1. English shall be the language of the record of all dispute proceedings, although a panellist acting as an Arbitrator shall be free to record proceedings in the language that it was conducted, provided that all key participants, including parties and representatives, understand that language.
2. Any party to a dispute may request the General Secretary to provide the services of an interpreter. Such request must be made in writing at least 14 days prior to the hearing.
3. The General Secretary will not provide any recording facilities at conciliation or its related activities.
4. The General Secretary shall keep a record of:
1. any pre-arbitration minute;
2. any evidence given in an arbitration hearing;
3. any sworn testimony given in any proceedings before the General Secretary; and
4. any arbitration award or ruling made by a panellist.
5. Subject to clause 52.6, the General Secretary shall, upon request, provide mechanical or electronic recording facilities, at the cost of the Council, for arbitration proceedings.
6. The General Secretary shall determine the type of recording facility to be provided, based on the availability of resources in the Council.
7. The parties may make arrangements for mechanical or electronic recording of the arbitration proceedings.
8. If the parties or the Council do not make such arrangements the panellist shall keep notes or make a mechanical or electronic recording or the proceedings, in the panellist's discretion, as follows:
1. if the panellist keeps notes of the proceedings, these notes may be by legible hand-written notes and must reflect the panellist's understanding of the essence of the proceedings and the evidence given, but need not be a verbatim record of the proceedings; or
2. if the panellist makes a mechanical or electronic recording the panellist or, if the parties so agree, one of the parties shall provide the necessary equipment and devices, including the medium upon which the recording will be done such as cassette or other tapes. The panellist shall submit copies of the recording, in the medium through which it is recorded, to the General Secretary, and the Council shall reimburse the panellist for any cost incurred in procuring such medium, whether cassette tapes or another medium is used.
9. Except where the parties make their own arrangements for mechanical or electronic recording, the Council shall keep any mechanical recordings made of arbitration proceedings in a place determined by the General Secretary, and such recordings may only be available to the parties for a period not exceeding 180 days from the date that the hearing ended.
10. A party may request a copy of the transcript of a record or a portion of a record kept in terms of this clause 52, on payment of the costs of the transcription.
11. The person who makes the transcript of the record must certify that it is correct. The transcript of a record so certified as correct is presumed to be correct unless the Labour Court decides otherwise.
12. Such mechanical or electronic recording and the transcript shall be the property of the Council.
13. The Council reserves the right to destroy the recordings after the 180 days referred to in clause 52.9.

1. A panellist appointed to attempt to resolve a dispute may:
1. subpoena for questioning any person who may be able to give information or whose presence at the conciliation or arbitration proceedings may help to resolve the dispute;
2. subpoena any person who is believed to have possession or control of any book, document or object relevant to the resolution of the dispute, to appear before the panellist to be questioned or to produce that book, document or object;
3. call, and if necessary subpoena, any expert to appear before the panellist to give evidence relevant to the resolution of the dispute;
4. call any person present at the conciliation or arbitration proceedings or who was or could have been subpoenaed for any purpose set out in this section, to be questioned about any matter relevant to the dispute;
5. administer an oath or accept an affirmation from any person called to give evidence or be questioned;
6. at any reasonable time, but only after obtaining the necessary written authorisation:
1. enter and inspect any premises on or in which any book, document or object, relevant to the resolution of the dispute is to be found or is suspected on reasonable grounds of being found there; and
2. examine, demand the production of, and seize any book, document or object that is on or in those premises and that is relevant to the resolution of the dispute; and
3. take a statement in respect of any matter relevant to the resolution of the dispute from any person on the premises who is willing to make a statement; and
7. inspect, and retain for a reasonable period, any of the books, documents or objects that have been produced to, or seized by, the Council.
2. A subpoena issued for any purpose in terms of clause 53.1 must be signed by the General Secretary and must:
1. specifically require the person named in it to appear before the panellist;
2. sufficiently identify the book, document or object to be produced; and
3. state the date, time and place at which the person is to appear.
3. The written authorisation referred to in clause 53.1.6:
1. if it relates to residential premises, may be given only by a judge of the Labour Court and with due regard to section 13 of the Constitution, and then only on the application of the panellist setting out under oath or affirmation the following information:
1. the nature of the dispute;
2. the relevance of any book, document or object to the resolution of the dispute;
3. the presence of any book, document or object on the premises; and
4. the need to enter, inspect or seize the book, document or object; and
2. in all other cases, may be given by the General Secretary.
4. The owner or occupier of any premises that a panellist is authorised to enter and inspect, and every person employed by that owner or occupier, must provide any facilities that a panellist requires to enter those premises and to carry out the inspection or seizure.
5. The panellist must issue a receipt for any book, document or object seized in terms of clause 53.4.
6. The law relating to privilege, classified information or any other protection from disclosure or discovery, as it applies to a witness subpoenaed to give evidence or to produce any book, document or object before a court of law, applies equally to the questioning of any person or the production or seizure of any document, book or object in terms of this section.
7. A panellist determining the admissibility of evidence in terms of clause 63.3 must require the party relying on privilege, non disclosure of classified information, or on any other protection from disclosure or discovery, to prove the inadmissibility of such evidence.
8. A person commits contempt of the Council
1. if, after having been subpoenaed to appear before the panellist, the person without good cause does not attend at the time and place stated in the subpoena;
2. if, after having appeared in response to a subpoena, that person fails to remain in attendance until excused by the panellist;
3. by refusing to take the oath or to make an affirmation as a witness when a panellist so requires;
4. by refusing to answer any question fully and to the best of that person’s knowledge and belief subject to clause 53.6;
5. if the person, without good cause, fails to produce any book, document or object specified in a subpoena to a panellist;
6. if the person wilfully hinders a panellist in performing any function conferred by or in terms of the Act;
7. if the person insults, disparages or belittles a panellist, or prejudices or improperly influences the proceedings or improperly anticipates the panellist’s award;
8. by wilfully interrupting the conciliation or arbitration proceedings or misbehaving in any other manner during those proceedings;
9. by doing anything else in relation to the Council that, if done in relation to a court of law, would have been contempt of court.
9. A panellist may:
1. make a finding that a party is in contempt of the Council for any of the reasons set out in clause 53.8;
2. refer the panellist's finding, together with the record of the proceedings, to the Labour Court for its decision in terms of clause 53.11.
10. Before making a decision in terms of clause 53.11, the Labour Court :
1. must subpoena any person found in contempt to appear before it on a date determined by the Court;
2. may subpoena any other person to appear before it on a date determined by the Court; and
3. may make any order that it deems appropriate, including an order in the case of a person who is not a legal practitioner that the person's right to represent a party in the Council and the Labour Court be suspended.
11. The Labour Court may confirm, vary or set aside the finding of a panellist.
12. If any person fails to appear before the Labour Court pursuant to a subpoena issued in terms of clause 53.10.1, the Court may make any order that it deems appropriate in the absence of that person.
13. When the provisions of section 142 of the Act is amended, the powers conferred on panellists in this clause 53 must be read as if it had been amended to the same extent as the amendment to that section, read with the changes required by the context.

1. In any arbitration proceedings, the commissioner may make an order for the payment of costs according to the requirements of law and fairness and when doing so should have regards to:
1. The measure of success that the parties achieved
2. Considerations of fairness that weigh in favour of or against granting a cost order;
3. Any with prejudice offers that were made with a view to settling the dispute;
4. Whether a party or the person who represented that party in the arbitration proceedings acted in frivolous and vexatious manner –
1. By proceeding with or defending the dispute in the arbitration proceedings, or
2. In its conduct during the arbitration proceedings;
5. The effect that a cost order may have on a continued employment relationship;
6. Any agreement concluded between the parties to the arbitration concening the basis on which costs should be awarded;
7. The importance of the issues raised during the arbitration to the parties as well as to the labour community at large;
8. Any other relevant factor.
2. A commissioner may make an award of cost in favour of a party who is represented in arbitration by a person contemplated by rule 17.4 in respect of reasonable disbursements actually incurred in the conduct of its case in the arbitration. A commissioner who makes an award in terms of this provision must specify clearly the items and amounts respect of which costs are ordered.
3. A commissioner may make an award of costs in respect of the legal fees of a party that is represented in an arbitration by a legal practitioner, only if the other parties to the arbitration were represented by a legal practitioner.
4. An award of cost for costs in terms fof sub rule (3) must be in the amount of –
1. in respect of the first day of an arbitration (including any arbitration concluded in a single hearing) – R6 000.00 (VAT inclusive)
2. in respect of each additional day of an arbitration – R4 000.00 (VAT inclusive)
5. The General Secretary may appoint taxing officers to determine any dispute that may arise from any award for costs in terms of this Rule.
6. Any dispute concerning an award of costs must be submitted on LRA Form 7.17 to which any relevant documentation must be annexed.

1. The Council shall charge a fee only for –
1. resolving disputes which are referred to it by non-parties to the Council and
2. providing advice or training in terms of section 115(3).
2. The Council may not charge the above fee unless –
1. the Executive Committee has established a tariff of fees; and
2. the fee that is charged is in accordance with that tariff.
3. The Council must publish through a collective agreement the tariffs for the year at its AGM.

1. The General Secretary may appoint a panellist as taxing officer to perform the functions of a taxing officer in terms of these procedures.
2. The taxing officer must tax any bill of costs for services rendered in connection with proceedings in the Council, on “Table A of Annexure 2” of the prescribed Magistrate Court tariff, in terms of the Magistrates Court Act, no 32 of 1944, unless the parties have agreed upon a different tariff.
3. At the taxation of any bill of costs, the taxing officer may call for any book, document, paper or account that in the taxing officer’s opinion is necessary to properly determine any matter arising from the taxation.
4. Any person requesting a taxation must complete ELRC Form E11 and must satisfy the taxing officer:
1. of that party’s entitlement to be present at the taxation; and
2. that party liable to pay the bill has received notice of the date, time and place of the taxation.
5. Despite clause 56.4, notice need not be given to a party:
1. who failed to appear or to be represented at the hearing; or
2. who consented in writing to the taxation taking place in that party’s absence.
6. Any decision by a taxing officer is subject to review by the Labour Court.

1. This clause 57 applies to any:
1. application for joinder, substitution, variation or rescission;
2. application in a jurisdictional dispute;
3. other preliminary or interlocutory application.
2. other preliminary or interlocutory application.
3. The party bringing the application must sign the notice of application in accordance with clause 36 and must state:
1. the title of the matter;
2. the case number assigned to the matter by the General Secretary;
3. the relief sought;
4. the address at which the party delivering the document will accept delivery of all documents and proceedings;
5. that any party that intends to oppose the matter must deliver a notice of opposition and answering affidavit within 14 days after the application has been delivered to it;
6. that the application may be heard in the absence of a party that does not comply with clause 57.3.5;
7. a schedule listing the documents that are material and relevant to the application.
4. The application must be supported by an affidavit. The affidavit must clearly and concisely set out:
1. the names, description and addresses of the parties;
2. a statement of the material facts, in chronological order, on which the application is based, in sufficient detail to enable any person opposing the application to reply to the facts;
3. a statement of legal issues that arise from the material facts, in sufficient detail to enable any party to reply to the document; and
4. if the application is filed outside the relevant time period, grounds for condonation in accordance with clause 41;
5. if the application is brought urgently, the circumstances why the matter is urgent and the reasons why it cannot be dealt with in accordance with the time frames prescribed in these procedures.
5. Further steps by the parties:
1. Any party opposing the application may deliver a notice of opposition and an answering affidavit within 14 days from the day on which the application was served on that party.
2. The party initiating the proceedings may deliver a replying affidavit within seven days from the day on which any notice of opposition and answering affidavit are served on it.
3. The replying affidavit must address only issues raised in the answering affidavit and may not introduce new issues of fact or law.
6. A panellist may permit the affidavits referred to in this clause to be substituted by a written statement.
7. In an urgent application, the General Secretary or a panellist may:
1. dispense with the requirements of this clause 57; and
2. only grant an order against a party that has had reasonable notice of the application.
8. The General Secretary must allocate a date for the hearing of the application once a replying affidavit is delivered, or once the time limit for delivering a replying affidavit has lapsed, whichever occurs first.
9. The General Secretary must notify the parties of the date, time and place of the hearing of the application.
10. Applications may be heard on a motion roll.
11. Despite this clause, the General Secretary or a panellist may determine an application in any manner it deems fit.
12. A panellist may, on good cause shown, condone non-compliance with this clause 57.

1. The Council may, by agreement between the parties or on application by a party, make any settlement agreement in respect of any dispute that has been referred to the Council, an arbitration award.
2. For the purposes of clause 58.1, a settlement agreement signed by both parties is a written agreement in settlement of a dispute that a party has the right to refer to arbitration or to the Labour Court, excluding a dispute that a party is entitled to refer to arbitration in terms of either section 74(4) or 75(7).

1. An application to have an arbitration award certified in terms of section 143(3) read with section 51(8) must be made on or contain the information LRA Form 7.18A.
2. An arbitration award issued by a commissioner is final and binding and it may be enforced as if it were an order of the Labour Court in respect of which a writ has been issued, unless it is an advisory arbitration award.
3. An arbitration award issued that has been certified in terms of Section 143 of the Act that:
1. orders the payment of an amount of money may be enforced by execution against the property of the employer party by the Sherrif of the court in the Magistrial district where the employer party resides resides, or conducts business;
2. orders the performance of an act other than the payment of money may be enforced by way of contempt proceedings instituted in the Labour Court. For the purposes of this clause 59 an arbitration award includes an award of costs, a taxed bill of costs in respect of an award of costs and any arbitration fee that the Council may charge.

1. An arbitration award issued by a commissioner is final and binding and it may be enforced as if it were an order of the Labour Court in respect of which a writ has been issued, unless it is an advisory arbitration award.
2. If an arbitration award orders a party to pay a sum of money, the amount earns interest from the date of award at the same rate as the rate prescribed from time to time in respect of a judgment debt in terms of section 2 of the Prescribed Rate of Interest Act, 1975 (Act No. 55 of 1975), unless the award provides otherwise.

1. Subject to the Act, the Council may at any of its meetings for a period as determined by Council, appoint to the Council’s panel of dispute resolvers, called panellists,
2. In making these appointments the Council must ensure that the panel:
1. is drawn from each of the nine (9) provinces having regard to the anticipated number of disputes that are likely to arise in each province and the number of educators employed in the national and provincial departments in the various provinces;
2. has panellists with skill and experience in labour relations, knowledge about the education sector and knowledge or experience in conciliation and arbitration;
3. is broadly representative of South African society
3. A person appointed to the panel may act as panellist only if the panellist:
1. has concluded a Contract of Work, as prescribed by the Council;
2. has accepted the relevant Fee Policy of the Council;
3. considers him or herself bound by the Code of Conduct in Schedule 3 of this Constitution: Schedules (Part D).
4. is accredited by the CCMA
4. An error, omission or oversight committed in good faith regarding the appointment of a panellist or the requirements of clause 63.3 shall not invalidate anything done by a panellist or by a putative panellist in terms of these procedures.
5. The Council may remove a member of the panel from office because of breach of contract.
6. The Council may, subject to the Act, appoint a new member to the panel.
7. A member of the panel whose term of office expires is eligible for re-appointment.
8. Notwithstanding the provisions of clause 63.3, the General Secretary may further appoint any person who is not on the panel of the Council, to fulfil any functions of a panellist in these procedures. A person so appointed shall be deemed, for the purposes of such appointment, to be a panellist of the Council by agreement of parties

1. The General Secretary shall maintain a dispute register regarding every dispute that is received by the Council, whether the dispute is properly referred or not.
2. In this register it must be recorded how the dispute is processed, including whether it is referred back to the referring party or whether it is cross-referred to another forum.

1. The General Secretary may design and issue forms to give effect to these procedures, and may withdraw or replace such forms at any time by giving notice to the parties.
2. Any person completing any such form must comply with the instructions contained in the form. If the instructions contained in such form conflict with the provisions of these procedures, these procedures will apply in preference.

1. Despite any other provision of these procedures, the General Secretary on his/her own, or on application by any party to a dispute, may refer any dispute that is arbitrable in terms of these procedures to the Labour Court for adjudication.
2. An application referred to in clause 66.1 must be made at least nine days before the date on which the matter has been set down for arbitration.
3. In deciding whether to refer a dispute to the Labour Court, the General Secretary should consider:
1. the nature of the dispute;
2. whether there are questions of law raised by the dispute;
3. the complexity of the dispute;
4. whether there are conflicting arbitration awards that need to be resolved;
5. the public interest.
4. When considering whether the dispute should be referred to the Labour Court, the General Secretary must give the parties to the dispute and the panellist who attempted to conciliate the dispute an opportunity to make representations.
5. The General Secretary must notify the parties to the dispute of the decision. The General Secretary’s decision is final and binding. No person may apply to any court of law to review the General Secretary’s decision until the dispute has been arbitrated or adjudicated, as the case may be.
6. If the General Secretary decides:
1. that the matter should be referred to the Labour Court, the General Secretary must refer the dispute to the Labour Court within 45 days of the date of the General Secretary's decision or the end of the conciliation of the dispute, whichever is the later;
2. that the matter should not be referred to the Labour Court, the General Secretary must set the matter down for arbitration.
7. When referring the dispute to the Labour Court, the General Secretary may supplement the parties' papers.

A. Pro- Active Facilitation
1. The General Secretary may, where s/he deems necessary order a facilitation as a measure of dispute prevention either in the form of capacity building through training, or through relationship building initiatives, or through general facilitation.
2. In this case, the General Secretary will order the facilitation either through his own identification of potential conflict or through the parties request where conflict might be eminent if not managed.
B. Re-active Facilitation
3. If the ELRC is aware of a dispute that has not been referred to it, and if resolution of the dispute would be in the public interest, the General Secretary may offer to appoint a panellist to attempt to resolve the dispute through facilitation
4. In such a case, and where the parties agree, the General Secretary shall within 24 hours appoint a panellist to attend to the facilitation.
5. The ELRC shall convene a facilitation session with the parties within 48 hours of the parties agreeing to the facilitation.
6. In the facilitation process, the parties must appear in person. The employer will appoint officials in its employ to represent it during the process. The Trade Union representatives will be entitled to represent all of its affected members(s), if mandated to do so. Individual employees/ non union members of Trade Union parties may only appear in person.
7. The appointed panellists will determine the procedure to be followed in order to resolve the disputes as fairly and as quickly as possible with a minimum of legal formalities, subject to the proviso that the rules of natural justice must be applied.
8. The Facilitation process shall be confidential and without prejudice.
9. The panellist may be required, at the request of the parties, or on own accord, to issue an advisory award to the parties in respect of the facilitation. The award shall be independent of the report for the proceedings.
10. The General Secretary shall ensure that secretarial services and administrative support is provided during facilitation proceedings.

1. A party to a dispute about the interpretation or application, or non compliance of a Collective Agreement including the provisions of BCEA may refer such dispute to conciliation and arbitration in terms of these procedures

1. The General Secretary may promote, monitor and enforce compliance with any Collective Agreement of the Council, within the scope of the Council and in terms of this section 33 and section 33A of the Act.
2. For the purposes of this clause 69, a Collective Agreement of the Council is deemed to include:
1. any basic condition of employment which constitutes a term of a contract of employment of any employee covered by the Collective Agreement in terms of section 49(1) of the BCEA; and
2. subject to clause 7.5, any other basic condition in the BCEA applicable to an employee falling within the scope of the Council where such employee's employer is a party to the Council;
3. the rules of any fund or scheme established by the Council.
3. Where the General Secretary acts in terms of this clause 69 and the matter also involves the interpretation or application of a Collective Agreement, this clause 24 applies to the exclusion of clause 8.
4. The General Secretary may, in terms of this clause 69, issue an order requiring any person, bound by a Collective Agreement, to comply within a specified period.
5. The General Secretary may on own discression or on the request of a party refer any unresolved dispute concerning compliance with any provision of a Collective Agreement to arbitration by a panellist appointed by the Council or the CCMA, as the case may be.
6. A panellist, conducting an arbitration in terms of this clause 69 and section 33 of the Act, has the powers of a Commissioner in terms of section 142 of the Act, read with the changes required by the context.
7. Section 138 of the Act, read with the changes required by the context, applies to any arbitration conducted in terms of this section.

1. ‘Arbitrator’ means a panellist who has been appointed to conduct an arbitration, and includes a tribunal of more than one panellist, if such tribunal is appointed in terms of these procedures;
2. ‘BCEA’ means the Basic Conditions of Employment Act 75 of 1997;
3. ‘CCMA’ means the Commission for Conciliation, Mediation and Arbitration;
4. 'Chief Executive Officer' means, in the case of a Trade Union, the person finally responsible for administrative matters in that Trade Union, irrespective of the terms used within that Trade Union to name that position;
5. 'Combined Trade Union Party' shall mean two or more Trade Unions acting together as a single party.
6. ‘Conciliator’ means a panellist who has been appointed to conduct a conciliation;
7. ‘Consultation’ means a meaningful joint consensus seeking process.
8. ‘Council’ means the Education Labour Relations Council;
9. ‘Days’ is defined in clause 35;
10. 'Dispute' means a dispute that exists in respect of:
1. matters that are regulated by uniform rules, norms and standards that apply to the education sector; or
2. matters that apply to terms and conditions of service that apply to the education sector; or
3. matters that are assigned to the State as employer in the education sector and includes an alleged dispute
11. 'Dispute Resolution Procedures', the Council's Dispute Resolution Procedures as adopted by the Council by Collective Agreement;
12. ‘Employee’ means an educator as defined in the Employment of Educators Act 76 of 1998;
13. ‘Employer’ means the State in its capacity as employer as defined in the Employment of Educators Act 76 of 1998;
14. ‘File’ means the delivery or transmission of documents to the relevant Council, as provided for in clause 39, and “filing and filed” shall have a similar meaning;
15. ‘General Secretary’ means the General Secretary of the Council, appointed in terms of this Constitution;
16. 'Executive Committee' means the decision making body which comprises of 5 persons representing the employer and 5 persons representing the Trade Unions shared proportionately in terms of the vote weights determined by the General Secretary.
17. ‘Labour Dispute’ means any dispute related to the employment relationship between the employer and an employee in the Public Service in relation to clause 15.
18. ‘Mutual interest dispute’ means a dispute about any matter of mutual interest and shall include a dispute regarding, amongst others, a refusal to bargain (as contemplated in section 64(2)), wages, terms and conditions of employment, between:
1. on the one side:
1. one or more Trade Unions;
2. one or more employees; or
3. one or more Trade Unions and one or more employees; and
2. on the other side, the employer;
19. ‘Operational requirements’ means requirements based on the economic, technological, structural, or similar needs of the employer.
20. ‘Panellist’ means a member of the Panel established in terms of clause 58 and, where reference in made to a panellist’s functions regarding disputes, means a panellist appointed to conciliate, arbitrate or conciliate and arbitrate a dispute;
21. ‘Parties’ means organisations and / or individuals;
22. ‘Party’ means any party to proceedings before the Council;
23. ‘PSCBC’ means the Public Service Coordinating Bargaining Council established in terms of the Act;
24. ‘Provincial Chamber’ means the Provincial Chamber of a given province.
25. 'Provincial Manager’ means the official appointed in a Provincial Chamber in terms of clause 14.3.13 of this Constitution: General Provisions (Part A).
26. 'Public Service' means [the service referred to in section 1(1) of the Public Service Act, 1994 (promulgated by Proclamation 103 of 1994) and includes any organizational component contemplated in section 7(4) of that Act and specified in the first column of Schedule 2 of that Act] the national departments, provincial administrations, provincial departments and organizational components contemplated in section 7(2) of the Public Service Act, 1994 (promulgated by Proclamation No. 103 of 1994), but excluding:
1. the members of the South African National Defence Force;
2. the National Intelligence Agency; and
3. the South African Secret Service.'
27. 'Registrar' means the registrar as defined in the Act.
28. ‘Serve’ means the delivery or transmission of documents to the other parties to a dispute, as provided for in clause 37, and “serving and served” shall have a similar meaning;
29. ‘the Act’ means the Labour Relations Act, 1995 (Act 66 of 1995), as amended;
30. ‘the Constitution’ means the Constitution of the Republic of South Africa, 1996 (Act 108 of 1996);
31. ‘these Procedures’ means this document, constituting the Dispute Resolution Procedures of the Council; and
32. ‘this Constitution’ means the constitution of the Council;
33. 'Trade Union' means an association of employees whose principal purpose is to regulate relations between employees and employers, which is registered in terms of the Act, and includes a Combined Trade Union Party, unless inconsistent with the context.
34. ‘30-day conciliation period’ means the 30-day conciliation period in terms of any provision of these procedures, calculated from the date on which the Council receives a referral for conciliation, or for conciliation and arbitration.

1. Any other expression used in this procedure that is defined in the Act shall have the same meaning as in the Act, except that, if such expression is defined in this Constitution, it shall have the same meaning as in this Constitution.
2. Words used in singular in this procedure shall also be read as in plural.